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Customer Reviews
Most helpful customer reviews
17 of 18 people found the following review helpful.
Some Good; Some Meh.
By Michael Salamey
All in all a decent BT Music Receiver, though I do not think it is superior to other similar (and cheaper) devices.
The Good:
It works. If the music is playing in High Quality on your device, it will be high quality coming through your speakers. There is zero lag in the transmission. I watch Netflix using this device to send sound to my stereo and the words always match the lip movements. It's pretty remarkable how well it syncs compared to devices I've tried in the past (like the Blackberry BT gateway).
The Bad:
2 things frustrate me about this receiver but I am not sure either of them are its fault. These could be problems with Windows 8 (Windows 8 with problems? I know, shocker!) but the volume will not go very high no matter what I do with the volume or settings on my laptop. It's fine for just me and if I am in the same room, but it does not get to even half the volume of plugging my speakers directly to the laptop. The other things is it says it stores up to 8 profiles, but it is a nightmare to have more than one device within range of the BT Receiver--they essentially cancel each other out and confuse the heck out of it. So if you are using it exclusively with one device (which I am), it's fine.
The Ugly:
The NFC connection is dumb. First, it is useless with any Samsung device. You must download the Belkin NFC app and launch it every time you wan to connect. The NFC already on-board my Note 2 won't work with it. (I've checked the discussion boards; this appears to be a Samsung thing, not a Belkin thing). Also, you can only use one or the other, bluetooth or NFC. Ideally, I would have liked to have my phone paired with the device via NFC and my laptop via Bluetooth so the thing wouldn't freak out whenever I try to switch from one device to the other, but no dice.
Final Word:
It's a good device. It does work. The instructions and support on the website are about the worst I have ever seen. You might have technical issues with Windows 8 and Samsung devices that can not be solved. All in all, I would say, go a little cheaper. The "HD" is a nice title, but I have noticed no difference between this and other devices I have tried as far as sound quality goes.
One last note:
I got this initially because I kept experiencing "choppy" sound with my other BT Receivers. I thought they were just cheap and old and needed to be replaced. I tried 3 different receivers/gateways and the issue kept happening. It turns out, it was never the Bluetooth Receivers; it was Google Play Music. The same issue occurs with this device. If I play Slacker, Netflix, YouTube, etc... it sounds flawless, but something about the way Google Play streams their music (lower quality maybe?) causes the choppy sound. If you are having the same issue, try to pinpoint the issue before swapping your device!
7 of 8 people found the following review helpful.
Impeccable sound quality but audio cuts out a lot (Android), non-existent customer service
By Doc Stew
I've enjoyed most Belkin products I've purchased thus far. Overall, I'm relatively pleased with this device, minus the constant cutting out when I'm more than 10 feet away from it. I'll get to that in a second.
The device is tiny, which is nice. It comes with an AC adapter, RCA cables and a coax cable. There is an optical output on the back, but strangely it does not come with an optical cable included. No worries - coax is said to be better for music than optical anyway. So I just connected this directly into my Harman Kardon receiver and away I went.
It was super easy to connect to - just click, and connect. No passwords, no nonsense.
The sound quality is unbelievable! It literally sounded clearer than a direct connection using a 3.5 mm aux input. By far, this produces the best sound quality of any BT device I've used.
Sadly, that's where the positives end. I've read a few reviews saying this BT receiver cut out a lot for some people. I'm in that group, unfortunately. Unless my phone is less than 10 feet away from the device, the audio cuts out constantly. It is super annoying and makes it impossible to listen to music when you hear every 4th word.
In essence, my phone has to be within a cord's length of my receiver in order to enjoy it, which defeats the benefits of bluetooth. This is supposed to be a convenient device, but the constant cutting out made it not so. It's too bad, really, because the audio is fantastic.
The only thing I can think of is potentially some interference from other electrical devices? I have it sitting on top of my DirecTV DVR and next to my HK receiver, which is housed on top of my Roku and PS3. But to be honest, most people have multiple devices in their households, so if that's the reason for the interference, then that's unacceptable.
I have emailed Belkin about my issue and am currently awaiting a response. I will post an update (if any) as I get them.
**Update** 3/19/13
I have yet to receive a response to my email to Belkin customer support. That is extremely disappointing. I'm dropping it down to 2 stars for this reason.
**Update** 4/16/13
I've emailed Belkin twice to have them address the issue of this unit cutting out, and they have ignored all my emails. This thing still cuts out, even if my phone is literally sitting 3 feet away from the adapter. Such a shame, as the sound quality is superb. But what a pain to have this thing cut in and out all the time.
**Update** 5/30/13
I've now emailed them a total of THREE times, and have NOT received a response. So much for Belkin customer service. This is the last Belkin product I will own.
7 of 8 people found the following review helpful.
Audio suddenly cuts out, a lot! With my iOS devices
By Morrigan Alexandros
When I first received this receiver I was very excited. I have been looking for something just like this for my stereo. I connected the receiver to my Panasonic stereo. Connection was a breeze. I connected both my iPad and iPhone (at different times) to the receiver. Both apple devices recognized the Belkin product through Bluetooth immediately. There were no buttons to press other than the Bluetooth settings on the iPhone and iPad. It works with all the apps.
The audio quality is excellent and the range of the receiver is great. I walked all over my apartment (a little over 1,000 square feet) and the backyard and there was no interruption.
The problem I have with the receiver is that the audio cuts out a lot. Within 30 minutes the audio had cut off with both the iPhone and iPad. I hit reconnect and nothing happens. My settings says it is still connected but no audio comes out. I have to restart the Bluetooth settings for the receiver to restart the audio. This is a huge flaw as it quickly became quite bothersome to continually restart settings just to keep the audio going. I was very frustrated by the end of the first day. I wonder if this is a result of an incompatibility with apple products. I would like to read some reviews about people's experiences with an android device and this receiver.
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Editorial Reviews
From the Manufacturer
With the HD Bluetooth Music Receiver from Belkin, you can simply tap a compatible Android smartphone to enjoy your music playlist through your home stereo speakers. The receiver comes with a digital coaxial HD audio cable and an RCA cable that connect directly to your home stereo so you can hear your music in crisp high-definition. It can connect wirelessly to any Bluetooth-enabled device, so you can you stream music and control playlists directly from smartphones, iPhones, iPads, and more.
Just tap a compatible Android smartphone to wireless stream your music playlist through your home stereo speakers. View larger.
Pairs with up to eight devices and streams music up to 30 feet away.
View larger.
Multiple outputs allow you to connect to your home stereo for exceptionally high-quality audio. View larger.
Pair Your Bluetooth Device with Ease
Using the HD Bluetooth Music Receiver from Belkin, you can stream music from any Bluetooth-enabled smartphone or mobile device to your home stereo system or stand-alone speakers from up to 30 feet away. In addition, Near Field Communication (NFC) pairing technology allows you to simply tap any compatible Android device to the receiver to establish an instant wireless connection and begin streaming music.
Exceptional High-Definition Audio
To achieve optimal high-definition sound quality, the HD Bluetooth Music Receiver offers several ways to connect to your home stereo system or stand-alone speakers, including a digital coaxial audio out (HD only), a digital optical audio out (HD only), and a traditional 3.5-millimeter-to-RCA connection.
Connect up to Eight Devices
The HD Bluetooth Music Receiver can pair with and store information for up to eight mobile devices, making it easy for family members, friends, and roommates to share music from their smartphones.
Sleek, Modern Design
This product has an elegant and discreet look made to complement any home audio system and will fit neatly next to your stereo or speakers.
Compatibility Information
The HD Bluetooth Music Receiver is compatible with all Bluetooth-enabled devices, including the iPhone, the iPad, the iPod touch (2nd generation or later), and Android smartphones and devices. To take advantage of NFC "tap-and-play" pairing functionality, you need an NFC-enabled device with Android OS 4.1 or higher. Alternatively, if your device runs Android OS 4.0 or 4.0.1, you can download a free Belkin BT app from the Google Play store to enable this functionality.
What's in the Box
HD Bluetooth Music Receiver, power adapter, 3.5-millimeter-to-RCA cable, digital coaxial HD audio cable, and quick install guide.
HD Bluetooth Music Receiver
At a Glance:
- Stream music from any Bluetooth-enabled mobile device to your home stereo from up to 30 feet away
- Tap any device with Android OS 4.1 or higher to create an instant wireless connection
- Coaxial, optical, and 3.5-millimeter-to-RCA outputs for exceptional sound quality
- Pairs with up to eight mobile devices
Download the free Belkin BT app for Android OS 4.0 or 4.0.1.
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